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Ibercon Badge Generator

An automation tool for custom badges generation in big events

CASE STUDY

An easy-to-use automation application for events, big or small

An easy-to-use automation application for events, big or small

An easy-to-use automation application for events, big or small

Building a customized badge generator from the ground up meant tackling a critical scaling challenge: empowering thousands of attendees to personalize their identities without creating administrative bottlenecks for event organizers. Designed as a seamless, self-service web app in Telegram. The app guides users through an intuitive step-by-step wizard, from account linking and name input to background selection. By combining a clear progress indicator with live visual previews, the product transforms what is traditionally a tedious manual process into a fast, engaging, and error-free experience

Building a customized badge generator from the ground up meant tackling a critical scaling challenge: empowering thousands of attendees to personalize their identities without creating administrative bottlenecks for event organizers. Designed as a seamless, self-service web app in Telegram. The app guides users through an intuitive step-by-step wizard, from account linking and name input to background selection. By combining a clear progress indicator with live visual previews, the product transforms what is traditionally a tedious manual process into a fast, engaging, and error-free experience

Role

UX/UI design

Scope

Automation flows

Platform

Web assistant

Status

Implemented

DESIGN THINKING · USER FLOW

An application for quick and effortless badge creation

An application for quick and effortless badge creation

An application for quick and effortless badge creation

To support events of any scale, the design philosophy centered entirely on clarity, speed, and immediate user confidence. By stripping away visual noise and breaking down customization into bite-sized, guided stages, the application removes all guesswork from the badge creation process. Whether choosing background themes or configuring personal tags, every action delivers instantaneous visual results, creating a frictionless self-service experience where anyone can generate a professional badge effortlessly


This flow documents the product reasoning behind the current interface: key user intents, decision paths, and the moments where the assistant needs to clarify, guide, or hand off

To support events of any scale, the design philosophy centered entirely on clarity, speed, and immediate user confidence. By stripping away visual noise and breaking down customization into bite-sized, guided stages, the application removes all guesswork from the badge creation process. Whether choosing background themes or configuring personal tags, every action delivers instantaneous visual results, creating a frictionless self-service experience where anyone can generate a professional badge effortlessly


This flow documents the product reasoning behind the current interface: key user intents, decision paths, and the moments where the assistant needs to clarify, guide, or hand off

To support events of any scale, the design philosophy centered entirely on clarity, speed, and immediate user confidence. By stripping away visual noise and breaking down customization into bite-sized, guided stages, the application removes all guesswork from the badge creation process. Whether choosing background themes or configuring personal tags, every action delivers instantaneous visual results, creating a frictionless self-service experience where anyone can generate a professional badge effortlessly


This flow documents the product reasoning behind the current interface: key user intents, decision paths, and the moments where the assistant needs to clarify, guide, or hand off

Assumptions

Users need a quick badge generator that does not stress them before the event, so simplicity is key here

Decision points

Simplifying to the extreme every step of the process. Keeping a themed design, similar to the official Ibercon website. Fast user experience

Click to expand in Google Drive

Click to expand in Google Drive

Click to expand in Google Drive

Current visual set

Conversation logic

A clear accessible process is designed to optimize user flow as a step-by-step wizard for generating a badge

Interface states

With a themed design and a clear progress bar, the user always knows which step of the process they are on

Automation value

No event staff are needed for generating the badges, implementing a whole automatized procedure

Research notes

Designing a badge automation tool from the ground up required balancing the high-volume operational demands of event organizers with the immediate self-service needs of attendees. Traditional registration workflows often suffer from critical pain points, such as manual data entry errors and confusing third-party forms, which inevitably generate overwhelming support tickets for internal teams. Our research indicated that the key to eliminating these administrative bottlenecks lay in replacing fragmented internal workflows with a linear, user-guided web application in Telegram. By empowering attendees to independently link accounts, customize visual assets, and preview their badges in real time, the product removes technical friction, reduces support scenarios to near zero, and ensures a fast, error-free onboarding experience for thousands of users simultaneously

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